Family Resource Centre The Family Council
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The Family Council strengthens and supports families affected by addiction and mental health issues.

  • Support for Families and Friends provided by volunteer family members familiar with the mental health and addiction care system
  • Information and Referrals related to mental health and addiction problems
  • Resources- lending library of relevant and current articles, books, magazines, and videos for families

Family Resource Centre Hours

Mondays 1:00 p.m - 5:00 p.m
Tuesdays 4:30 p.m - 7:30 p.m
Wednesdays 1:00 p.m - 5:00 p.m
    Peer support group meets - 6:30 - 7:30 p.m.
Thursdays 1:00 p.m - 4:00 p.m

We're located at 250 College St., room G21


We respond to telephone Messages
Monday - Friday.

(416) 535-8501 ext. 4015

If you are considering being a volunteer with The Family Resource Centre please contact Andrea Reynolds at
416-535-8501 ext. 3074 or


About The Family Resource Centre

Volunteers honoured by Province

Better Practices


A "Thank you" gathering

Family Resource Manual




For families facing addiction and mental health issues.

We are volunteers who have experienced the impact of mental health and addiction issues on our own family members and friends.

What we provide

Based on our experiences as family members and friends of people with mental health and addiction issues, we offer:

  • emotional support
  • understanding
  • education
  • coping strategies
  • opportunities to meet with other family members

Whom we serve

  • families
  • friends
  • consumers/clients
  • students
  • general public

Other services we offer

  • information about the Centre for Addiction and Mental Health
  • information about community resources
  • a lending library of books and videos
  • access to Internet information

What we believe

  • Families and friends are an essential and enduring support to people with mental health and addiction issues
  • Mental health and addiction professionals need to include families as part of the treatment team, acknowledging their experience, their strengths and their role as caregivers.
  • An open, cooperative and respectful rapport between families, clients and health care providers ultimately benefits everyone.
  • Stress and stigma experienced by family members can be reduced through education, advocacy and participation
  • Help nurtures hope. Families are not alone

Use of the Family Resource Centre is stricly confidential



Volunteers honoured by the Province of Ontario

Volunteers from the CAMH Family Resource Centre
Joan McDonald, Annick Aubert and Elsa Southam
received a 10 years of Service Award

Each year, more than 5.0 million volunteers help make Ontario a better place to live. On Monday, June 16, the Province of Ontario honoured 208 volunteers from the Toronto region at the Annual Volunteer Service Award; among them were six of CAMH's very own.

Niles Patel was recognized for his five years of service at CAMH. Most recently, Niles volunteered with the Telephone Support Line offering informal support to those who are struggling with mental health or addiction issues. His commitment and passion for his volunteer work caught the attention of the staff at CAMH's McLaughlin Information Centre, and Niles soon moved from the ranks of volunteer to a staff member there. Congratulations Niles!

Also recognized were the volunteers at the Family Resource Centre. Annick Aubert, Ana Herman, Joan MacDonald, and Elsa Southam have been volunteering with the Family Resource Centre since its inception 11 years ago. These volunteers use their personal experience to support and help families and friends to navigate the emotional and sometimes stressful journey of loving and/or caring for someone with a mental health and/or addiction issue. They offer an invaluable service at CAMH and we congratulate them on this award.

Former staff member and current volunteer at the Suits Me Fine Boutique Pauline Hill also garnered an award for her commitment to helping clients. She joined CAMH Volunteer Resources soon after she retired and has been helping clients find clothes and shoes with the Suits me Fine program since its beginnings as the Clothesline 15 years ago. Congratulations Pauline and thank you for your commitment!


A "Thank you" gathering for volunteers of the Family Resource Centre

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